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var(--action-primary-shadow-hover)}.btn-primary:active{transform:scale(.97)}.btn-primary:disabled{opacity:.4;cursor:not-allowed;transform:none;box-shadow:none}.btn-secondary{background:transparent;color:var(--action-primary);border-color:var(--border-subtle)}.btn-secondary:hover{background:var(--bg-interactive);border-color:var(--border-strong)}.btn-secondary:active{background:var(--bg-interactive-hover)}.btn-secondary:disabled{opacity:.4;cursor:not-allowed}.btn-small{padding:var(--space-1) var(--space-2);font-size:.8rem;min-height:auto}.btn-icon{width:32px;height:32px;padding:0;border-radius:var(--radius-full);display:inline-flex;align-items:center;justify-content:center;min-height:auto;line-height:1}.aggregate-cards{display:grid;grid-template-columns:repeat(6,1fr);gap:var(--space-4);margin-bottom:var(--space-6)}@media(max-width:1024px){.aggregate-cards{grid-template-columns:repeat(3,1fr)}}@media(max-width:500px){.aggregate-cards{grid-template-columns:repeat(2,1fr);gap:var(--space-3)}}.card{position:relative;overflow:hidden;background:var(--glass-bg);backdrop-filter:blur(var(--glass-blur));-webkit-backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-lg);padding:var(--space-4);display:flex;flex-direction:column;align-items:center;text-align:center;box-shadow:var(--glass-shadow);transition:border-color var(--motion-fast),box-shadow var(--motion-fast),transform var(--motion-fast);animation:cardIn .35s ease-out both}.card:hover{border-color:var(--border-strong);box-shadow:var(--shadow-lg);transform:translateY(-1px)}.card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,transparent,var(--accent-line),transparent);border-radius:var(--radius-lg) var(--radius-lg) 0 0;opacity:.7}.card:nth-child(1){animation-delay:0ms}.card:nth-child(2){animation-delay:60ms}.card:nth-child(3){animation-delay:.12s}.card:nth-child(4){animation-delay:.18s}.card:nth-child(5){animation-delay:.24s}.card:nth-child(6){animation-delay:.3s}.card-value{font-size:1.75rem;font-weight:700;color:var(--text-primary);font-family:var(--font-serif);line-height:1.1}.card-label{font-size:.8rem;color:var(--text-secondary);margin-top:var(--space-1);letter-spacing:.02em}.card-icon{color:var(--accent-line);margin-bottom:var(--space-2);opacity:.85;flex-shrink:0}.badge{display:inline-block;padding:.2rem .6rem;border-radius:var(--radius-sm);font-size:.72rem;font-weight:600;text-transform:capitalize;line-height:1.4}.badge-inbound,.badge-outbound{background:#c88a3d1f;color:var(--accent-line)}.badge-outcome-answered,.badge-outcome-connected{background:var(--status-success-bg);color:var(--status-success)}.badge-outcome-voicemail,.badge-outcome-busy{background:var(--status-warning-bg);color:var(--status-warning)}.badge-outcome-failed{background:var(--status-danger-bg);color:var(--status-danger)}.badge-outcome-no_answer{background:#ffffff0f;color:var(--text-tertiary)}.badge-sentiment-positive{background:var(--status-success-bg);color:var(--status-success)}.badge-sentiment-neutral{background:#ffffff0f;color:var(--text-tertiary)}.badge-sentiment-negative{background:var(--status-danger-bg);color:var(--status-danger)}.filters{display:flex;flex-wrap:wrap;gap:var(--space-4);align-items:flex-end;margin-bottom:var(--space-6);padding:var(--space-4);background:var(--glass-bg);backdrop-filter:blur(var(--glass-blur));-webkit-backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-lg);box-shadow:var(--glass-shadow)}.filter-group{display:flex;flex-direction:column;gap:var(--space-1)}.filter-group label{font-size:var(--text-sm);color:var(--text-secondary);text-transform:uppercase;letter-spacing:.04em;font-weight:600}.filter-group select,.filter-group input{padding:var(--space-2) var(--space-3);background:var(--bg-canvas);color:var(--text-primary);border:1px solid var(--border-subtle);border-radius:var(--radius-md);font-size:var(--text-base);font-family:var(--font-sans);min-height:44px;transition:border-color var(--motion-fast),box-shadow var(--motion-fast)}.filter-group select:focus,.filter-group input:focus{outline:2px solid var(--focus-ring);outline-offset:2px;border-color:var(--border-strong)}.filter-actions{display:flex;gap:var(--space-2)}.table-wrapper{overflow-x:auto;margin-bottom:var(--space-4);border-radius:var(--radius-lg);border:1px solid var(--border-subtle)}.call-table{width:100%;border-collapse:collapse;background:var(--bg-surface);overflow:hidden}.call-table th,.call-table td{padding:var(--space-3) var(--space-4);text-align:left;border-bottom:1px solid var(--border-subtle);font-size:var(--text-base)}.call-table th{background:var(--bg-surface-raised);color:var(--text-secondary);font-weight:600;text-transform:uppercase;font-size:.7rem;letter-spacing:.05em}.call-table thead th:first-child{border-radius:var(--radius-lg) 0 0 0}.call-table thead th:last-child{border-radius:0 var(--radius-lg) 0 0}.call-table tbody tr:last-child td:first-child{border-radius:0 0 0 var(--radius-lg)}.call-table tbody tr:last-child td:last-child{border-radius:0 0 var(--radius-lg) 0}.call-table tbody tr{transition:background var(--motion-fast);animation:rowIn .25s ease-out both}.call-table tbody tr:hover,.call-table tbody tr:focus-within{background:var(--bg-interactive)}.call-table tbody tr:nth-child(1){animation-delay:0ms}.call-table tbody tr:nth-child(2){animation-delay:40ms}.call-table tbody tr:nth-child(3){animation-delay:80ms}.call-table tbody tr:nth-child(4){animation-delay:.12s}.call-table tbody tr:nth-child(5){animation-delay:.16s}.call-table tbody tr:nth-child(6){animation-delay:.2s}.call-table tbody tr:nth-child(7){animation-delay:.24s}.call-table tbody tr:nth-child(8){animation-delay:.28s}.call-table tbody tr:nth-child(9){animation-delay:.32s}.call-table tbody tr:nth-child(10){animation-delay:.36s}.call-table--enhanced thead th{font-size:.72rem;font-weight:700}.call-table--enhanced tbody tr.row-alt{background:#c88a3d08}.call-table--enhanced tbody tr{border-left:3px solid transparent;transition:background var(--motion-fast),border-color var(--motion-fast)}.call-table--enhanced tbody tr:hover,.call-table--enhanced tbody tr:focus-within{border-left-color:var(--action-primary)}@media(max-width:768px){.call-table thead{display:none}.call-table,.call-table tbody,.call-table tr,.call-table td{display:block;min-width:0}.call-table tr{padding:var(--space-4);border-bottom:1px solid var(--border-subtle);display:grid;grid-template-columns:1fr 1fr;gap:var(--space-2) var(--space-4)}.call-table td{padding:0;border-bottom:none}.call-table td:before{content:attr(data-label);display:block;font-size:.72rem;text-transform:uppercase;letter-spacing:.05em;color:var(--text-tertiary);margin-bottom:2px}.call-table td:first-child{grid-column:span 2}.call-table td:last-child{text-align:right}}.sentiment-bar-cell{display:flex;align-items:center;gap:8px;min-width:80px}.sentiment-bar-fill{height:4px;border-radius:2px;flex-shrink:0;min-width:2px;transition:width .35s ease-out}.sentiment-bar-value{font-size:.8rem;font-family:var(--font-mono);color:var(--text-secondary);white-space:nowrap}.pagination{display:flex;align-items:center;justify-content:center;gap:var(--space-4);padding:var(--space-4) 0}.page-info{font-size:.85rem;color:var(--text-secondary)}.error-banner{display:flex;align-items:flex-start;gap:var(--space-4);padding:var(--space-4);background:var(--status-danger-bg);border:1px solid var(--status-danger-border);border-radius:var(--radius-lg);color:var(--status-danger);margin-bottom:var(--space-4);font-size:var(--text-base)}.error-banner-icon{flex-shrink:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-full);background:#c96b6b26;font-weight:700;font-size:1rem}.error-banner-content{flex:1;min-width:0}.error-banner-title{font-weight:600;margin-bottom:var(--space-2)}.error-banner-detail{font-size:.85rem;opacity:.8;margin-bottom:var(--space-3)}.error-banner--centered{max-width:480px;margin-left:auto;margin-right:auto}.error-banner-actions{display:flex;gap:var(--space-2);flex-wrap:wrap}.loading,.empty-state{padding:var(--space-8);text-align:center;color:var(--text-secondary)}.empty-state p{margin-bottom:var(--space-2)}.empty-hint{font-size:.85rem;color:var(--text-tertiary);max-width:420px;margin:0 auto;line-height:1.5}.card--skeleton{pointer-events:none}.skeleton-block{background:linear-gradient(90deg,#c88a3d14 25%,#c88a3d2e,#c88a3d14 75%);background-size:800px 100%;animation:shimmer 1.5s ease-in-out infinite;border-radius:var(--radius-sm)}.skeleton-value{width:60%;height:28px;margin-bottom:var(--space-2)}.skeleton-label{width:40%;height:12px}.skeleton-cell{width:80%;height:16px}.skeleton-box{background:linear-gradient(90deg,#c88a3d0f 25%,#c88a3d29 37%,#c88a3d0f 63%);background-size:200% 100%;animation:shimmer 1.4s ease-in-out infinite}.toast-container{position:fixed;bottom:var(--space-6);right:var(--space-6);z-index:var(--z-toast);display:flex;flex-direction:column;gap:var(--space-2);pointer-events:none}.toast{pointer-events:auto;padding:var(--space-3) var(--space-4);border-radius:var(--radius-md);font-size:var(--text-base);font-weight:500;box-shadow:var(--glass-shadow);animation:toastIn .3s ease-out;max-width:360px}.toast-success{background:var(--status-success-bg);border:1px solid var(--status-success-border);color:var(--status-success)}.toast-error{background:var(--status-danger-bg);border:1px solid var(--status-danger-border);color:var(--status-danger)}.toast-info{background:var(--status-info-bg);border:1px solid var(--status-info-border);color:var(--status-info)}.detail-card{background:var(--glass-bg);backdrop-filter:blur(var(--glass-blur));-webkit-backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-lg);padding:var(--space-6);margin-bottom:var(--space-6);box-shadow:var(--glass-shadow)}.detail-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:var(--space-4)}.detail-field{display:flex;flex-direction:column;gap:var(--space-1)}.detail-field label{font-size:var(--text-xs);text-transform:uppercase;letter-spacing:.05em;color:var(--text-secondary);font-weight:600}.detail-field span{font-size:var(--text-md)}.detail-section{margin-bottom:var(--space-6)}.detail-section h2{font-size:var(--text-lg);margin-bottom:var(--space-3);color:var(--text-primary)}.recording-player-wrapper{width:100%;max-width:480px;border-radius:var(--radius-lg);overflow:hidden}.recording-player-hidden{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.recording-controls{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-4);background:var(--glass-bg);backdrop-filter:blur(var(--glass-blur));-webkit-backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-lg);box-shadow:var(--glass-shadow);transition:border-color var(--motion-fast)}.recording-controls:hover{border-color:var(--border-strong)}.recording-play-btn{flex-shrink:0;width:36px;height:36px;padding:0;display:flex;align-items:center;justify-content:center;border:1px solid var(--action-primary);border-radius:var(--radius-full);background:var(--action-primary-gradient);color:#fff;cursor:pointer;transition:background var(--motion-fast),transform var(--motion-fast),box-shadow var(--motion-fast);min-height:auto;line-height:1;box-shadow:0 0 8px var(--action-primary-shadow)}.recording-play-btn:hover{transform:scale(1.08);box-shadow:0 0 16px var(--action-primary-shadow-hover)}.recording-play-btn:active{transform:scale(.94)}.recording-play-btn:focus-visible{outline:2px solid var(--focus-ring);outline-offset:3px}.recording-seek-bar{flex:1;min-width:0;cursor:pointer;padding:var(--space-1) 0}.recording-seek-track{position:relative;height:6px;background:#c88a3d26;border-radius:3px;overflow:visible}.recording-seek-fill{position:absolute;top:0;left:0;height:100%;background:var(--action-primary-gradient);border-radius:3px;transition:width .1s linear;pointer-events:none}.recording-seek-thumb{position:absolute;top:50%;transform:translate(-50%,-50%);width:14px;height:14px;border-radius:var(--radius-full);background:var(--accent-line);border:2px solid var(--text-primary);box-shadow:0 0 6px #c88a3d66;pointer-events:none;transition:width var(--motion-fast),height var(--motion-fast)}.recording-time{flex-shrink:0;font-family:var(--font-mono);font-size:var(--text-sm);color:var(--text-secondary);min-width:3.2em;text-align:right}.recording-error-wrapper{display:flex;align-items:center;justify-content:center;padding:var(--space-4);background:var(--status-danger-bg);border:1px solid var(--status-danger-border);border-radius:var(--radius-lg);color:var(--status-danger);font-size:var(--text-base)}.recording-error{display:flex;align-items:center;gap:var(--space-2)}.recording-error-icon{font-size:1.1rem}.recording-unavailable{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-2) 0;color:var(--text-secondary);font-size:var(--type-sm);font-style:italic}.recording-unavailable-icon{font-size:1.1rem;opacity:.6}.recording-retry-btn{margin-left:auto;padding:var(--space-1) var(--space-3);border:1px solid var(--focus-ring);border-radius:var(--radius-sm);background:transparent;color:var(--accent-line);cursor:pointer;font-family:var(--font-sans);font-size:var(--type-xs);transition:background var(--motion-fast),color var(--motion-fast);flex-shrink:0}.recording-retry-btn:hover{background:var(--bg-interactive);color:var(--accent-hover)}.recording-controls--loading{opacity:.5;pointer-events:none}.recording-play-btn--skeleton{background:var(--border-subtle);border-color:transparent}.recording-seek-fill--skeleton{width:30%;background:var(--border-subtle);border-radius:3px}.recording-time--skeleton{color:var(--border-subtle)}@media(prefers-reduced-motion:reduce){.recording-play-btn{transition-duration:0ms!important;animation-duration:0ms!important}.recording-seek-fill,.recording-seek-thumb{transition-duration:0ms!important}}.transcript-box{background:var(--glass-bg);backdrop-filter:blur(var(--glass-blur));-webkit-backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-md);padding:var(--space-4);font-family:var(--font-mono);font-size:var(--text-base);line-height:1.6;white-space:pre-wrap;overflow-x:auto;max-height:400px;overflow-y:auto;box-shadow:var(--glass-shadow)}.quality-bar{display:flex;gap:var(--space-4);margin-bottom:var(--space-6);padding:var(--space-3) var(--space-4);background:var(--glass-bg);backdrop-filter:blur(var(--glass-blur));-webkit-backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-lg);box-shadow:var(--glass-shadow)}.quality-score{display:flex;flex-direction:column;align-items:center;gap:2px}.quality-score-value{font-size:1.5rem;font-weight:700;line-height:1}.quality-score-value.high{color:var(--score-high)}.quality-score-value.medium{color:var(--score-medium)}.quality-score-value.low{color:var(--score-low)}.quality-score-label{font-size:.65rem;text-transform:uppercase;letter-spacing:.06em;color:var(--text-tertiary)}.spinner{display:inline-block;width:14px;height:14px;border:2px solid var(--border-subtle);border-top-color:var(--action-primary);border-radius:var(--radius-full);animation:spin .6s linear infinite}.auto-refresh-bar{display:flex;align-items:center;gap:var(--space-3);margin-bottom:var(--space-4);font-size:.8rem;color:var(--text-secondary)}.auto-refresh-bar label{display:flex;align-items:center;gap:var(--space-2);cursor:pointer}.auto-refresh-bar input[type=checkbox]{accent-color:var(--action-primary);width:16px;height:16px}.demo-banner{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-4);background:#c88a3d14;border:1px solid rgba(200,138,61,.2);border-radius:var(--radius-md);margin-bottom:var(--space-4);font-size:var(--text-base);color:var(--action-primary);flex-wrap:wrap}.demo-badge{display:inline-block;padding:2px 8px;background:var(--action-primary-solid);color:#000;border-radius:var(--radius-sm);font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.demo-banner .btn-small{margin-left:auto;font-size:.78rem;min-height:auto;padding:var(--space-1) var(--space-3)}.swipe-hint{display:flex;align-items:center;gap:var(--space-2);margin-bottom:var(--space-3);font-size:.75rem;color:var(--text-tertiary)}.back-link{display:inline-block;margin-bottom:var(--space-4);font-size:var(--text-md);color:var(--action-primary)}.back-link:hover{color:var(--action-primary-solid-hover)}.btn-help{width:32px;height:32px;padding:0;border-radius:var(--radius-full);background:transparent;color:var(--text-secondary);border:1px solid var(--border-subtle);font-size:.85rem;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:color var(--motion-fast),border-color var(--motion-fast),background var(--motion-fast);min-height:auto;line-height:1}.btn-help:hover{color:var(--action-primary);border-color:var(--border-strong);background:var(--bg-interactive)}.btn-help-close{width:28px;height:28px;padding:0;border-radius:var(--radius-full);background:transparent;color:var(--text-secondary);border:none;font-size:1.1rem;cursor:pointer;display:flex;align-items:center;justify-content:center;min-height:auto;line-height:1}.btn-help-close:hover{color:var(--text-primary);background:#ffffff14}.help-panel{position:absolute;right:0;top:calc(100% + 8px);width:400px;max-width:calc(100vw - var(--mobile-padding) * 2);max-height:min(70vh,520px);overflow-y:auto;background:var(--glass-bg);backdrop-filter:blur(var(--glass-blur));-webkit-backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-lg);box-shadow:var(--glass-shadow);z-index:var(--z-dropdown);animation:panelIn .2s ease-out}.help-panel-header{display:flex;align-items:center;justify-content:space-between;padding:var(--space-4) var(--space-4) var(--space-2);border-bottom:1px solid var(--border-subtle)}.help-panel-header h2{font-size:var(--text-lg);margin:0;color:var(--text-primary)}.help-panel-body{padding:var(--space-4)}.help-intro{font-size:var(--text-base);color:var(--text-secondary);line-height:1.6;margin-bottom:var(--space-4)}.help-panel-body h3{font-size:.75rem;text-transform:uppercase;letter-spacing:.06em;color:var(--text-tertiary);font-weight:600;margin-bottom:var(--space-3);margin-top:var(--space-4)}.help-feedback{font-size:.85rem;color:var(--text-secondary);margin:var(--space-3) 0 0;padding-top:var(--space-3);border-top:1px solid var(--border-subtle)}.help-definitions{display:flex;flex-direction:column;gap:var(--space-3)}.help-def{font-size:.82rem}.help-def dt{color:var(--text-primary);font-weight:600;margin-bottom:var(--space-1)}.help-def 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var(--line);border-radius:8px;background:#f5f1eb;color:var(--text);font-family:Inter,system-ui,sans-serif;font-size:14px;transition:border-color .15s}.login-field input:focus{outline:none;border-color:var(--teal)}.login-field input::placeholder{color:var(--muted)}.login-field input:disabled{opacity:.5;cursor:not-allowed}.login-submit{width:100%;justify-content:center;margin-top:6px}.login-footer{text-align:center;margin-top:22px;font-size:13px}.login-footer a{color:var(--teal);text-decoration:none;font-weight:500}.login-footer a:hover{text-decoration:underline}.page-title{font-size:22px;font-weight:600;color:var(--text);margin:0 0 8px;font-family:Cormorant,Georgia,serif}